"What a surprise - no hidden costs! And they were flexible regarding additional service requests. We'd use them again."R.J. Stienstra - Bridge Printing and Promotional Products
"As soon as snow hits the ground, their guys are there. We've been very pleased with the response time."Michelle Trina - Liberman Management
"The service issues we had with other snow removal services have disappeared. My parking lots are cleared, and my tenants are happy."Ryan DApril - DAprile Realty


Palatine Snow Removal Winters are usually a challenge for just about everyone in the Midwest area. But when the snow begins to fall or icy conditions are present, Palatine's Department of of Public Works is ready to set their snow and ice removal operation plan into motion to have the streets cleared and you on your way as quickly and safely as possible. Streets: The Village plows 167 center lane miles. The 167 miles are divided into 11 sections with two trucks assigned to each route. Depending on the type or amount of snow fall, it can take approximately 6 to 7 hours to clear 14 miles of streets. Major streets are plowed first, such as Northwest Highway, Palatine and Hicks Roads. Then the secondary and residential street including cul-de-sacs are plowed. Please remember that the Snow Plowing Team is working as efficiently as possible to help maintain safe roads throughout the Village. You should know that we DO NOT plow the following State or County Roads: Quentin Road Roselle Road Euclid Avenue Rand Road Dundee Road Algonquin Road Route 53 Hicks Road north of Dundee For your safety and convenience Major Streets are always plowed first. Commuter Parking Lots: Commuter parking lots are plowed and salted during regular plowing operations. This is usually done after midnight so that the commuter lots are cleared by 6:00 a.m. the following morning. Parking on Streets: Residents can help by NOT parking your vehicles on any public street any time within a 24 hour time period after an accumulation of two or more inches of snow or when snow removal is in progress. Illegally parked cars which are interfering with snow plowing operations will be ticketed and towed at the owner's expense. Cars are towed only when absolutely necessary and then every effort is made to tow the vehicle to a nearby location. If you find that your car has been towed, call the Police Department at 847 359-9000 for information on its location. Curbside Mailboxes: Snowplow drivers make every effort to plow as close to the mailboxes as possible. But during heavy snowfalls, especially on cul-de-sacs, it is very difficult to completely clear the snow without risking damage to the mailbox or post. Therefore, it is the responsibility of the resident to remove snow from around the mailbox to assure uninterrupted delivery of mail. If you believe your curbside mailbox was damaged by a Village snowplow, call the Department of Public Works at 847 705-5200. The Village is not responsible for mailboxes damaged during snow plowing if they do not meet Village Code. The village will not repair mailboxes damaged buy non-village vehicles. Sidewalks: Residents are not required to shovel the sidewalk adjacent to their property. However, the Village encourages all residents to clear their sidewalk for the safety of pedestrians and children walking to school. This will help avoid creating slippery conditions for both pedestrians and motorist. State law protects property owners from any added liability if they shovel their sidewalks. Placement of Snow on Village Streets and Parkways When shoveling snow, please refrain from blowing or throwing snow into an already plowed street. This action can create a hazardous condition. Village ordinances prohibits plowing, blowing or shoveling of snow into the street or on a parkway across from your property. We realize it is sometimes difficult to find a place to deposit snow, but putting it in a street or a parkway, not adjacent to your property, could cost you dollars in the form of a fine. In addition, the resident can be held personally liable for the creation of a hazardous condition. Merchants are not permitted to dump snow from parking lots onto public streets or parkways